Accessibility Statement

Our commitment

Gun Transfer America Inc. ("we," "us") is committed to making gunvault.co and all our services usable by the widest possible audience, including people with disabilities. We believe access to firearm record-keeping, estate planning, and vault management should not depend on a particular set of abilities.

Our goal is to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard, which is the benchmark cited by the ADA, Section 508 of the US Rehabilitation Act, and most state and international accessibility laws.

What we've done

We design and build gunvault.co with the following accessibility practices:

• Semantic HTML. Headings, lists, landmarks, and form labels are marked up correctly so screen readers can navigate effectively.
• Keyboard navigation. All interactive elements — buttons, links, form fields, modals — can be reached and operated with just a keyboard.
• Color contrast. Body text meets or exceeds the 4.5:1 contrast ratio required by WCAG AA. Headings and UI controls meet the 3:1 threshold.
• Responsive layout. Pages reflow cleanly at 320px wide and support browser zoom up to 400% without loss of functionality.
• Descriptive link text. Links tell you where they go ("See Pricing" rather than "click here").
• Form error messages. Validation errors appear inline, are announced to screen readers via aria-live, and are not indicated by color alone.
• Alt text for images. Meaningful images include descriptive alt text; decorative images are marked with empty alt attributes so they're skipped.
• No time limits. We don't force timed interactions. Sign-in codes expire after a generous window and can be resent.
• No auto-playing media. Video and audio only start on user action.

Compatibility

gunvault.co is tested against current versions of:

• Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS / iOS), TalkBack (Android)
• Browsers: Chrome, Firefox, Safari, Edge — desktop and mobile
• Operating systems: Windows 10+, macOS 12+, iOS 15+, Android 10+

We don't test against legacy browsers (Internet Explorer, pre-2020 mobile browsers). If you use an older setup and find something doesn't work, please let us know — we'll do our best to provide an alternate path.

Known limitations

We're transparent about the areas where we're still improving:

• Third-party embeds. Authorize.net's payment form and other embedded services have their own accessibility characteristics we don't fully control. We've selected vendors with strong accessibility practices but cannot guarantee their implementations.
• PDF exports. Reports downloaded from the vault are rendered via your browser's print-to-PDF flow and inherit its accessibility. We don't currently generate tagged/accessible PDFs directly.
• Complex data tables. Detailed sorting and filtering in the vault dashboard is primarily mouse-driven. We plan to add full keyboard parity in a future release.
• Automated tests. We run manual accessibility checks on new pages; we don't yet have a comprehensive automated test suite running against every release.

Assistive technology support

If you use assistive technology and run into something that doesn't work for you, here's how we can help:

• Email support@gunvault.co with the page URL and a brief description of what happened.
• For time-sensitive issues (unable to complete a sign-up, transfer, or vault operation), write "ACCESSIBILITY" in the subject line and we'll prioritize it.
• We can provide requested information in an alternate format (plain text email, phone walkthrough) if a specific page isn't working for you.

We aim to respond to accessibility requests within two business days.

Feedback welcomed

Accessibility is an ongoing commitment, not a one-time checklist. If you encounter a barrier — anything from a screen-reader label that reads oddly to a form that won't accept your input — we genuinely want to know.

Formal complaints

If you believe we haven't responded adequately to a reported accessibility issue, you may file a formal complaint with the US Department of Justice Civil Rights Division (ada.gov) or your state's disability-rights agency. We would strongly prefer to address any concerns directly first — most issues can be resolved far faster that way.